Patient Frequently Asked Questions

General Questions

Where is Advanced Women's Healthcare at NCH located?

We are located at Northwest Community Hospital, in the Busse Medical Building at 880 W Central Road, Suite 6200, in Arlington Heights. You can find a map of our location in our location/hours link on the left side of this web page.

Where should I park?

Parking for the office is available in parking garage B located at the east end of the hospital campus. 

Should I fill out and bring the patient forms with me to my next appointment?

You will need to bring government photo ID, such as a driver’s license, state ID or passport.

While it is not required to have your patient forms completed prior to your appointment arrival, it would help to expedite the patient check in process. We have provided most of the forms you might need in our patient forms section of the web site. You can access the forms which are in pdf format through that page. Simply fill them out and bring them with you at your appointment time.

I am a new patient what should I bring with to my first appointment?

Please bring with you any proof of insurance, such as your member card. You will also need a driver’s license or government issued ID.  When you register for your first appointment, we will email you an invitation to My Chart ( your online medical chart).  Please follow the directions in your email to activate. You can also fill out, print and bring any new patient forms from our web site prior to your appointment which will help to expedite check in upon your arrival.

What insurance do you accept?

We accept most major insurance PPO and HMO plans, you can find a detailed listing in our insurance section of our web site.

What are your hours?

Our office hours are located in the Location/Hours section of our web site. If you should need medical attention when our office is closed please contact us at 847-618-0730. If it is a life threatening situation, please call 911.

Can I email you with questions regarding my care?

NO! Our email is for general inquiries only, if you have questions regarding your care or medical condition please contact us as soon as possible at our office, 847-618-0730. Non- emergent inquiries can also be made through My Chart online portal.

About Our Services

Gynecologic Treatment and Care
  • Alternative Medical Therapy
  • Acessa Procedure- minimally invasive treatment for fibroids
  • Biopsy
  • Colposcopy
  • da Vinci® – minimally invasive robotic surgery
  • da Vinci® Hysterectomy – Click here to read more!
  • Diagnostic Ultrasound
Obstetrics
  • Infertility
  • Obstetrics – General and High-Risk
  • Midwifery
  • Alternative Birthing Options
  • Birth Plans
  • 3D/4D Ultrasound
Bioidentical Hormone Replacement Therapy
  • Depression
  • Extreme Fatigue, Difficulty Sleeping
  • Low Libido
  • Memory Loss, Mental Fog, Confusion
  • Joint pain, Night Sweats & Hot Flashes
  • At Risk of Heart Disease, Osteoporosis and Alzheimer’s
Urogynecology Diagnosis and Treatment
  • Incontinence and Prolapse
  • Pediatric Gynecology
  • Pelvic Floor Therapy
  • Suspension Surgery
  • Urodynamics
Preventive Care and Health Maintenance
  • Genetic Testing options for cancer risk Hyperlink to Genetics and Cancer Risk Screening page
  • Teen and Young Adult Care
  • Family Planning
  • Pap Smears
  • Hormone Replacement Therapy